Zoho is looking for Technical Support Engineer in across India. Candidates with Bachelor’s or Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Zoho |
| Position | Technical Support Engineer |
| Qualification | Bachelor’s/ Master’s Degree |
| Experience | Freshers/ Experienced |
| Location | Across India |
Key Responsibilities:
- Provide voice-based support to international and domestic customers through both inbound and outbound calls.
- Build strong customer relationships by delivering clear, confident, and professional communication.
- Ensure high levels of customer satisfaction by achieving first-call resolution whenever possible.
- Collaborate with the technical support team to facilitate timely and effective resolution of customer technical issues.
- Work closely with the technical content team to identify and address gaps in the help documentation and knowledge base.
- Be willing to work in rotational or night shifts based on business requirements.
Eligibility Criteria:
- Bachelor’s/ Master’s Degree
About Company:
Zoho offers beautifully smart software to help you grow your business. With over 80 million users worldwide, Zoho’s 55+ products aid your sales and marketing, support and collaboration, finance, and recruitment needs – letting you focus only on your business. Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
