Infosys is hiring for the position of Process Executive in Bengaluru, India. Candidates with any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Infosys |
| Position | Process Executive |
| Qualifications | Any Graduate |
| Experience | Freshers (0 – 2 Years) |
| Location | Bengaluru, India |
Key Responsibilities:
- Demonstrate excellent communication skills to effectively interact with customers.
- Provide timely and appropriate solutions and alternatives to address customer concerns.
- Respond to customer queries with a clear understanding of their inquiries.
- Resolve customer complaints and issues professionally and efficiently.
- Exhibit empathy and take ownership of customer concerns to ensure satisfaction.
- Be willing to work exclusively in a night shift schedule.
- Be comfortable working from the office environment.
- Handle approximately 30-40 inbound customer calls per day with professionalism and efficiency.
Interview details:
- Interview Date: 2nd of December 2024
- Interview Time: 10 AM to 1:00 PM IST
Interview Venue:
Infosys Recruitment Centre
785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078
Land Mark : Sindhoora Convention Center
Eligibility Criteria:
- Any Graduate
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
About Company:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Apply Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
