JindalX is hiring for the position of Customer Care Executives in India. Candidates with a Graduate/ Under Graduates are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | JindalX |
| Position | Customer Care Executives |
| Qualifications | Any Graduate/ Under Graduates |
| Batch | Any Batch |
| Experience | 0 – 3 (Years) |
| Location | Permanent Work From Home |
Key Responsibilities:
- Provide excellent customer service and resolve customer complaints or issues.
- Assist customers in navigating the company’s products and services.
- Maintain a high level of product knowledge to address customer questions and concerns.
- Process customer orders and returns accurately and efficiently.
- Update customer account information as needed.
- Answer customer inquiries via phone, email, and chat.
- Escalate complex issues to the appropriate department for resolution.
- Follow up with customers to ensure their concerns are resolved to their satisfaction.
- Keep detailed records of customer interactions and transactions.
Eligibility Criteria:
- Any Graduate/ Under Graduates
Preferred skills:
- Ability to work as part of a team.
- Empathy and patience in dealing with customer concerns.
- Problem-solving and conflict resolution skills.
- Adaptability and ability to work under pressure.
- Strong communication and interpersonal skills.
- Proficiency in using customer support software and tools.
About Company:
JindalX, part of OP Jindal Group, is a global service company creating success stories for over 20 years. We’re the dreamers, creators and go-getters who embrace the power of technology (automation) and harness human potential (innovation) to deliver exponential results for our business partners.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
