JindalX is hiring | Permanent Work From Home | Apply Now!

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JindalX is hiring for the position of Customer Care Executives in India. Candidates with a Graduate/ Under Graduates are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Company NameJindalX
PositionCustomer Care Executives
QualificationsAny Graduate/ Under Graduates
BatchAny Batch
Experience0 – 3 (Years)
LocationPermanent Work From Home

Key Responsibilities:

  • Provide excellent customer service and resolve customer complaints or issues.
  • Assist customers in navigating the company’s products and services.
  • Maintain a high level of product knowledge to address customer questions and concerns.
  • Process customer orders and returns accurately and efficiently.
  • Update customer account information as needed.
  • Answer customer inquiries via phone, email, and chat.
  • Escalate complex issues to the appropriate department for resolution.
  • Follow up with customers to ensure their concerns are resolved to their satisfaction.
  • Keep detailed records of customer interactions and transactions.

Eligibility Criteria:

  • Any Graduate/ Under Graduates

Preferred skills:

  • Ability to work as part of a team.
  • Empathy and patience in dealing with customer concerns.
  • Problem-solving and conflict resolution skills.
  • Adaptability and ability to work under pressure.
  • Strong communication and interpersonal skills.
  • Proficiency in using customer support software and tools.

About Company:

JindalX, part of OP Jindal Group, is a global service company creating success stories for over 20 years. We’re the dreamers, creators and go-getters who embrace the power of technology (automation) and harness human potential (innovation) to deliver exponential results for our business partners.

How To Apply?

  • First, read through all of the job details on this page.
  • Scroll down and press the Click Here button.
  • To be redirected to the official website, click on the apply link.
  • Fill the details with the information provided.
  • Before submitting the application, cross-check the information you’ve provided.

Apply Link: Click Here

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