Razorpay is hiring for the position of Junior Analyst – Risk Management in Bangalore, India. Candidates with Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
|Junior Analyst – Risk Management
|Any Graduate/ Bachelor’s degree
|2019/ 2020/ 2021/ 2022/ 2023/ 2024
- Monitor transactions and merchants to promptly identify and respond to risks and potential fraud.
- Address transaction queries, particularly when discrepancies lead to disputes raised by customers.
- Collaborate closely with partner banks and Cybercell to manage chargebacks and customer disputes, ensuring timely recovery to minimize losses.
- Engage in communication with merchants or customers to comprehend and resolve queries and concerns.
- Explore innovative approaches to risk reduction by providing insights for process enhancement, aiming to minimize monetary losses.
- Any Graduate/ Bachelor’s degree
- Freshers with familiarity in customer support applications or CRMs like Freshdesk.
- Possesses interpersonal skills, exhibiting a friendly and pleasant demeanor in phone and email interactions.
- Demonstrates exceptional verbal and written communication skills.
- Displays strong listening skills to comprehend, anticipate, and resolve queries from various stakeholders.
- Exhibits attention to detail and accuracy, showcasing excellent organizational and multitasking abilities. Identifies anomalies or suspicious behaviors and acts promptly to minimize impact.
- Takes initiatives to swiftly and thoroughly resolve problems when deliveries, transactions, or experiences deviate from the planned 100%.
Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses – big and small – accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money.
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