Razorpay is hiring for Junior Analyst – Risk Management | Apply Now!

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Razorpay is hiring for the position of Junior Analyst – Risk Management in Bangalore, India. Candidates with Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Company NameRazorpay
PositionJunior Analyst – Risk Management
QualificationsAny Graduate/ Bachelor’s degree
Batch2019/ 2020/ 2021/ 2022/ 2023/ 2024
LocationBangalore, India

Key Responsibilities:

  • Monitor transactions and merchants to promptly identify and respond to risks and potential fraud.
  • Address transaction queries, particularly when discrepancies lead to disputes raised by customers.
  • Collaborate closely with partner banks and Cybercell to manage chargebacks and customer disputes, ensuring timely recovery to minimize losses.
  • Engage in communication with merchants or customers to comprehend and resolve queries and concerns.
  • Explore innovative approaches to risk reduction by providing insights for process enhancement, aiming to minimize monetary losses.

Eligibility Criteria:

  • Any Graduate/ Bachelor’s degree

Preferred skills:

  • Freshers with familiarity in customer support applications or CRMs like Freshdesk.
  • Possesses interpersonal skills, exhibiting a friendly and pleasant demeanor in phone and email interactions.
  • Demonstrates exceptional verbal and written communication skills.
  • Displays strong listening skills to comprehend, anticipate, and resolve queries from various stakeholders.
  • Exhibits attention to detail and accuracy, showcasing excellent organizational and multitasking abilities. Identifies anomalies or suspicious behaviors and acts promptly to minimize impact.
  • Takes initiatives to swiftly and thoroughly resolve problems when deliveries, transactions, or experiences deviate from the planned 100%.

About Company:

Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses – big and small – accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money.

How To Apply?

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  • Scroll down and press the Click Here button.
  • To be redirected to the official website, click on the apply link.
  • Fill the details with the information provided.
  • Before submitting the application, cross-check the information you’ve provided.

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