Amazon is hiring for Virtual Customer Service Associate | Any Graduate/ PG/ 12th Pass | Apply Now!

Amazon is looking for Virtual Customer Service Associate in India. Candidates with a Any Graduate, PG, 12th Pass are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Key Responsibilities:

• Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
• This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
• Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Eligibility Criteria:

• Knowledge of how to operate a desktop computer
• Knowledge of Microsoft Outlook, Microsoft Word, and Internet Explorer on Windows XP
• Very good at typing
• Shows knowledge of the Internet, the Amazon.com website, and rival websites.
• Demonstrates the ability to use websites effectively.
• Demonstrates expert understanding of email programmes
• Shows a capacity for learning from a variety of sources.
• Possibility of successfully adjusting to changes in the workplace

Preferred skills:

• Having the ability to solve problems effectively, including making decisions, managing time, and prioritising tasks as they are given
• logical and rational problem-solving ability
• Self-disciplined and action-oriented
• organised and meticulous
• the capacity to efficiently and swiftly set priorities across divisions to satisfy business needs
• the capacity to remain composed in highly tense circumstances
• Candidates who are qualified will feel at ease in a high-energy, multitasking atmosphere. They will have a passion for providing exceptional customer service and be creative and analytical problem solvers.

About Company:

Various Amazon businesses, including Amazon websites around the world, as well as the support of Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers, and the store are all enabled by the work of Amazon teams in India on complex business challenges. We take pride in the top talent and capable executives who are working to make Amazon the most customer-focused business on the planet.

How To Apply?

• First, read through all of the job details on this page.
• Scroll down and press the Click Here text.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
• Before submitting the application, cross-check the information you’ve provided.

To Apply: Click Here