Apple is looking for Junior Technical Specialist all over India. Candidates with a Bachelor’s or Master’s degree are eligible to apply for this position. The complete information, eligibility criteria and requirements are provided below.
Job Description:
Company Name | Apple |
Position | Technical Specialist |
Qualifications | Bachelor’s/ Master’s Degree |
Salary | 5.6 – 9 LPA (Expected) |
Experience | 0 – 4 (Years) |
Job Location | Across India |
Key Responsibilities:
- As a Technical Specialist, you assist new owners in getting started and current owners in receiving prompt, efficient support, all while developing strong, positive relationships with Apple.
- When a customer calls for help, you quickly assess their situation.
- You occasionally assist customers by providing advice or a solution on the spot, utilising your knowledge of current Apple technology to assist with iPod, iPhone, and iPad devices.
- At times, you refer customers to members of the support team, who get them back up and running.
- You even offer personal training to new customers, assisting them in acquiring the fundamental skills required to begin working on photo, video, and music projects.
- Your dedication to providing excellent customer service benefits the entire store team.
- You contribute to our success by assisting Apple in maintaining strong customer relationships.
- Discover even more advantages to doing what you enjoy.
- Our people are Apple’s most valuable resource, our soul. Apple benefits contribute significantly to the well-being of our employees and their families.
- Many other advantages of working at Apple include programmes that match your charitable contributions, reimburse you for continuing your education, and provide you with special employee pricing on Apple products.
Eligibility Criteria:
- When customers arrive, you must be able to assess their support needs and either provide solutions or refer them to other team members.
- Flexibility in rotating through various technical specialties and skill sets on a regular basis.
- Ability to thrive in the face of change as products evolve.
Preferred skills:
- You have excellent time management skills and the ability to make quick decisions.
- You keep your cool and focus on the customer while troubleshooting and resolving issues.
- When you deliver product diagnoses and potential solutions, you reassure customers.
- You speak the local language well.
- Making decisions and solving problems.
- Teamwork.
- Complexity management.
- Communication that works.
About Company:
Apple Inc. is a global American technology firm with headquarters in Cupertino, California. Apple is the world’s largest firm by market capitalization as of June 2022, the fourth-largest personal computer vendor by unit sales, the second-largest producer of mobile phones, and the largest technological business by revenue (totaling US$365.8 billion in 2021). Steve Wozniak, Steve Jobs, and Ronald Wayne established Apple as Apple Computer Company on April 1, 1976, to create and market Wozniak’s Apple I personal computer.
We’re a diverse group of thinkers and doers who are constantly reimagining what’s possible in order to help us all do what we love in new ways. And the same creativity that goes into our products extends to our practises, reinforcing our commitment to leaving the world a better place than we found it. This is where your efforts can have an impact on people’s lives. Including yours.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
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