Welocalize is hiring for the position of Operations Specialist in Gurgaon, India. Candidates with any Bachelor’s degree/ MBA are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Welocalize |
| Position | Operations Specialist |
| Qualifications | Bachelor’s degree/ MBA |
| Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers/ Experienced |
| Location | Remote (Work From Home) |
Key Responsibilities:
- Establish and oversee critical operational processes to ensure the consistent delivery of customer commitments on a daily basis.
- Supervise various aspects of daily operations, including inventory management, procurement, logistics, billing/invoicing, ticketing, timekeeping, project management, and customer service.
- Aid project teams in planning, scoping, gathering requirements, and validating with clients.
- Foster an effective feedback loop between frontline staff, product development, strategy teams, and customers.
- Collaborate with cross-functional teams such as Customer Operations, Product Operations, Data Analytics, HR, Finance, Talent/Procurement, and Product Managers to accomplish company objectives and Key Performance Indicators (KPIs).
- Perform periodic audits to ensure adherence to standards and regulations.
- Assist in the onboarding and training of new employees.
- Analyze operational data and metrics to pinpoint areas for enhancement.
- Engage in process optimization initiatives and devise innovative solutions to address bottlenecks.
- Support financial budgeting and reporting efforts.
- Provide assistance to multiple squads as needed on a rotational basis.
Eligibility Criteria:
- Proficient in advanced English language skills.
- Holds a Bachelor’s degree in a field with a strong emphasis on analytics, such as Engineering or Economics, and/or possesses a graduate degree in Operations, Engineering, Economics, or Business.
- Exhibits exceptional communication abilities, both orally and in writing.
- Possesses robust organizational skills and adeptness in multitasking.
- Maintains an action-oriented mindset, combining creative problem-solving with a determined attitude to achieve desired outcomes.
- Proficient in Microsoft Office Suite, with particularly strong Excel skills.
- Demonstrates analytical prowess, strategic planning capabilities, and a knack for process improvement.
Preferred skills:
- Proficiency in SQL comprehension or demonstrated aptitude in analytics.
- Familiarity with resource management platforms such as Workday.
- Possesses analytical thinking skills.
- Demonstrates effective time management abilities.
- Exhibits keen attention to detail.
- Capable of collaborating effectively within a team.
- Shows proficiency in process improvement techniques.
- Displays flexibility and adaptability in various work situations.
About Company:
Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 250,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our people work across offices in North America, Europe, and Asia serving our global clients in the markets that matter to them.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
