Cognizant is hiring for the position of Junior Online Analyst in Hyderabad, India Candidates with a Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Cognizant |
| Position | Junior Online Analyst – CM |
| Qualification | Bachelor’s/ Master’s Degree |
| Batch | 2020/ 2021/ 2022/ 2023/ 2024/ 2025 |
| Experience | Entry Level |
| Location | Hyderabad, India |
Key Responsibilities:
- Responsible for evaluating the accuracy and quality of data, using sound judgment to make informed decisions.
- Make outbound phone calls to business representatives to verify and validate data.
- Operate effectively in a fast-paced environment with frequently changing processes, requiring adaptability and a quick learning curve.
- Demonstrate basic computer operating skills for day-to-day responsibilities.
- Possess strong verbal and written communication skills to interact effectively with internal and external stakeholders.
- Work collaboratively within a team while also being capable of performing tasks independently.
- Process and raise necessary requests or transactions based on customer requirements, exercising sound judgment.
- Ensure compliance with all client data security protocols and adhere to established regulatory guidelines.
- Conduct thorough research to process transactions accurately and resolve issues efficiently.
- Meet and strive to exceed monthly and annual quality and productivity targets as per process metrics.
- Adhere strictly to process norms, structures, and standard operating procedures.
- Perform daily operational tasks while managing high-profile or sensitive internal escalations, ensuring all service level agreements (SLAs) are consistently met.
- Conduct semi-technical investigations using internal debugging tools and demonstrate a strong ability to learn and master them.
- Apply appropriate policies to complex and edge-case scenarios, requiring sound judgment and analytical thinking.
- Communicate effectively via phone, in person, and through email with a wide range of stakeholders, including internal teams and senior employees.
- Perform detailed analysis to ensure accuracy of data and contribute to improving data quality across the process.
Eligibility Criteria:
- Bachelor’s/ Master’s Degree
About Company:
Cognizant is a global professional services firm that transforms clients business, operating, and technology models for the digital era. Our distinct industry-based, consultative approach assists clients in envisioning, building, and operating more innovative and efficient businesses. Cognizant, headquartered in the United States, is ranked 185 on the Fortune 500 and is consistently ranked among the world’s most admired companies.
How To Apply?
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