Razorpay is hiring for the position of Analyst – Risk Management in Bangalore, India. Candidates with a Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Razorpay |
| Position | Analyst – Risk Management |
| Qualifications | Bachelor’s degree |
| Batch | 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Entry Level |
| Location | Bangalore, India |
Key Responsibilities:
- Monitor transactions and merchant activities proactively to detect and prevent suspicious or fraudulent behavior in real time.
- Investigate flagged transactions promptly and take immediate corrective action to minimize financial losses.
- Collaborate with partner banks, law enforcement agencies, and cybercrime units to report fraud cases and ensure timely resolution and recovery.
- Address transaction discrepancies and disputes raised by customers or merchants, ensuring accurate documentation and swift resolution.
- Communicate directly with merchants and customers to gather information, validate claims, and provide clear updates on case outcomes.
- Prepare comprehensive fraud incident reports and dashboards for internal stakeholders and external regulatory bodies.
- Identify fraud patterns, recommend preventive measures, and contribute to ongoing improvements in fraud detection systems and processes.
- Act quickly and strategically in high-risk scenarios to reduce potential fraud-related losses.
Eligibility Criteria:
- Bachelor’s degree in any discipline.
- Open to freshers with a basic understanding of customer support platforms or CRMs such as Freshdesk.
- Strong interpersonal skills with a friendly and professional demeanor when interacting via phone and email.
- Excellent verbal and written communication skills.
- Active listening skills with the ability to understand, anticipate, and resolve queries from various stakeholders.
- High attention to detail with strong organizational and multitasking abilities.
- Capable of identifying anomalies or suspicious behavior with accuracy and precision.
About Company:
Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses – big and small – accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money.
How To Apply?
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