Deloitte is hiring for the position of Analyst – Learning Delivery in Hyderabad; Gurugram, India. Candidates with Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Deloitte |
| Position | Analyst – Learning Delivery |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | 1 – 4 (Years) |
| Location | Hyderabad; Gurugram, India |
Key Responsibilities:
Talent L&D (Clients/Stakeholders from the USI Talent L&D Teams)
- Establish periodic communication with the Talent L&D team to plan and execute learning programs.
- Assist the team lead in managing Service Level Agreements (SLAs).
- Set clear expectations with the Talent L&D team, negotiate timelines when necessary, and communicate any potential delays.
- Assess newly introduced processes within the portfolio and develop a corresponding RACI matrix.
- Generate periodic reports on learner and program metrics, including dashboards.
- Conduct root cause analysis to identify gaps and recommend solutions.
Process
- Ensure process excellence by maintaining Standard Operating Procedures (SOPs), checklists, and FAQ documents for core activities and additional tasks as required.
- Manage program delivery with full ownership and accountability of all program-related tasks and subprocesses.
- Demonstrate strong multi-tasking abilities, attention to detail, and adherence to deadlines.
- Develop expertise in various learning platforms such as NextGen, SABA, etc.
Team
- Provide support to team members and team leads in executing program-related tasks while ensuring timely and accurate completion within SLA guidelines.
- Optimize working hours through effective prioritization of tasks.
- Foster team collaboration by sharing knowledge, best practices, and useful tips.
- Conduct quality checks on tasks and reports before submission to clients.
- Continuously contribute to team collaboration efforts aligned with common business objectives.
Eligibility Criteria:
- 1 to 4 years of relevant work experience.
- Strong verbal and written communication skills.
- Ability to analyze data, extract key insights, and create executive summaries.
- Proficiency in MS Office, including advanced-level MS Excel and PowerPoint.
- Strong attention to detail, ability to meet deadlines, prioritize tasks, multitask effectively, and manage time efficiently.
- Experience collaborating with diverse internal stakeholders across all organizational levels.
- Proven ability to synthesize data, present findings, and provide recommendations to leadership.
About Company:
Deloitte is the brand under which tens of thousands of dedicated professionals from independent firms around the world work together to provide audit and assurance, consulting, risk and financial advisory, risk management, tax, and related services to select clients. Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), comprises these firms. Each DTTL member firm offers specific geographic services and is subject to the laws and professional regulations of the country or countries in which it operates.
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