American Express is hiring for the position of Business Analyst – Data Analytics in Gurgaon, India. Candidates with a Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | American Express |
| Position | Business Analyst – Data Analytics |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2020/ 2021/ 2022/ 2023/ 2024/ 2025 |
| Experience | Freshers/ Experienced |
| Location | Gurgaon, India (Hybrid) |
Key Responsibilities:
- Report to the Manager of the International Acquisition Experience Analytics team within Enterprise Digital Experimentation & Analytics (EDEA), based in Gurgaon.
- Deliver strategic analytics to optimize digital acquisition experiences across international markets, including Shop, Apply, and GO2 platforms.
- Define and develop key performance indicators (KPIs) to monitor and enhance the acquisition journey’s performance and success.
- Support the development and enhancement of new products and capabilities.
- Conduct experiment readouts, extracting insights and learnings to optimize the customer journey.
- Develop a deep understanding of enterprise-wide product capabilities and platforms, ensuring analytical insights are relevant and actionable.
- Perform in-depth strategic analysis by mining digital activity data and integrating it with AXP closed-loop data to provide analytical and decision support.
Eligibility Criteria:
- Advanced degree in a quantitative field such as Finance, Engineering, Mathematics, or Computer Science.
- Strong programming skills, with experience in Big Data programming languages such as Hive and Spark, as well as Python and SQL.
- Experience in processing and handling large datasets, with a foundational understanding of data science as an added advantage.
- Ability to work effectively in a dynamic, cross-functional environment with strong attention to detail.
- Excellent communication skills, with the ability to engage, influence, and collaborate with stakeholders to drive alignment.
Preferred Qualifications:
- Strong analytical and conceptual thinking skills to solve complex, unstructured business problems and present key insights to senior leaders and stakeholders concisely.
- Basic knowledge of statistical techniques, including experimentation and hypothesis testing, regression analysis, t-tests, and chi-square tests.
About Company:
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
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