Cognizant is hiring for Programmer Analyst | Apply Now!

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Cognizant is hiring for the position of Programmer Analyst in Bangalore, India. Candidates with BE/ B.Tech/ B.Sc/ BCA/ ME/ M.Tech/ MCA are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Company NameCognizant
PositionProgrammer Analyst
QualificationBE/ B.Tech/ B.Sc/ BCA/ ME/ M.Tech/ MCA
Batch2020/ 2021/ 2022/ 2023/ 2024/ 2025
Experience0 – 4 (Years)
LocationBangalore, India (Hybrid)

Key Responsibilities:

  • Provide technical support to end-users by diagnosing and resolving hardware and software issues promptly.
  • Oversee Service Desk operations to ensure timely and efficient resolution of user requests and incidents.
  • Monitor system performance and troubleshoot issues to maintain optimal functionality and uptime.
  • Collaborate with IT team members to implement, maintain, and enhance IT infrastructure.
  • Assist in the deployment, configuration, and testing of new hardware and software systems.
  • Maintain comprehensive documentation of IT processes, procedures, and troubleshooting steps.
  • Ensure adherence to company policies and IT industry best practices in all operations.
  • Conduct regular system audits to identify potential issues and recommend areas for improvement.
  • Provide training and support to end-users on IT systems, tools, and applications.
  • Participate in the planning, development, and implementation of IT projects.
  • Stay informed about the latest industry trends and emerging technologies to recommend innovative solutions.
  • Communicate effectively with team members and stakeholders to ensure alignment on IT initiatives and goals.
  • Contribute to the continuous improvement of IT services, support processes, and operational efficiency.

Eligibility Criteria:

  • Strong understanding of Service Desk operations and best practices.
  • Experience in diagnosing and resolving hardware and software issues.
  • Proficiency in deploying and configuring IT systems.
  • Ability to collaborate effectively with IT team members and other departments.
  • Strong documentation skills for IT processes and procedures.
  • Knowledge of IT compliance and best practices.
  • Excellent communication and training skills for end-users.
  • Awareness of the latest industry trends and technologies.
  • Detail-oriented and proactive in identifying and resolving IT issues.
  • Commitment to continuous improvement of IT services.
  • Customer-focused approach to providing technical support.
  • Strong problem-solving skills with the ability to work under pressure.
  • Adaptability to a hybrid work model and flexibility in handling day shift responsibilities.

Certifications Required:

  • CompTIA A+ ITIL Foundation Microsoft Certified: Modern Desktop Administrator Associate

About Company:

Cognizant is a global professional services firm that transforms clients business, operating, and technology models for the digital era. Our distinct industry-based, consultative approach assists clients in envisioning, building, and operating more innovative and efficient businesses. Cognizant, headquartered in the United States, is ranked 185 on the Fortune 500 and is consistently ranked among the world’s most admired companies.

How To Apply?

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