Oracle is hiring for the position of Technical Analyst 1- Support in across India. Candidates with Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Oracle |
| Position | Technical Analyst 1- Support |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers (0 – 2 Years) |
| Location | Across India |
Key Responsibilities:
- Conduct investigations on front-end applications by capturing relevant information, applying fix tools, shadowing end users, and testing workflows both internally and externally.
- Utilize backend techniques such as gathering log files, querying tables, updating database fields, and cycling servers to support troubleshooting efforts.
- Communicate effectively with clients and internal collaborators through clear verbal and written channels.
- Document notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle to ensure a thorough record.
- Prioritize work based on severity to balance client and business needs effectively.
- Collaborate across teams to ensure issues are directed to and resolved by the appropriate individuals.
Eligibility Criteria:
- 0 to 2 years of experience in application support, client/customer support, incident management, problem management, and change management.
- A minimum of four years of related work experience with a bachelor’s degree in computer engineering, computer science, information systems, software engineering, or a related field.
Preferred skills:
- Proficiency in SQL.
- Willingness to work the 5:30 PM to 2:30 AM IST shift.
- Excellent interpersonal skills with the ability to communicate effectively with collaborators across different regions.
- Flexibility to work various shifts and provide on-call support when necessary.
Required Skills:
- Perform troubleshootingS
- QL (Structured Query Language)
- Technical Support
About Company:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
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