Amazon is hiring for the position of Cloud Support Engineer in Bangalore, India. Candidates with Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Amazon |
| Position | Cloud Support Engineer |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers (0 – 1 Years) |
| Location | Bangalore, India |
Key Responsibilities:
- Learn and utilize groundbreaking technologies.
- Apply advanced troubleshooting techniques to provide unique solutions to customers’ individual needs.
- Interact with leading technologists worldwide to resolve customer issues.
- Collaborate with Amazon teams in India to help reproduce and resolve customer issues.
- Use your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve services.
- Manage customer communication during critical events.
- Lead projects to improve support-related processes and enhance the customers’ technical support experience.
- Create tutorials, how-to videos, and other technical content for the developer community.
- Address critical, highly complex customer problems that may involve multiple AWS services.
Eligibility Criteria:
- 0-1 years of experience in Linux Systems administration, Database design and optimization, Big Data analysis, Network administration, or DevOps.
- Programming/scripting experience in Java, Perl, Ruby, C#, and/or PHP.
- Troubleshooting and support experience.
- Excellent oral and written communication skills.
Preferred skills:
- Basic understanding of OS concepts and Linux/Unix Systems administration (e.g., Ubuntu, CentOS, RedHat, Solaris).Basic knowledge of Networking (TCP/IP, DNS) and Databases.
- Strong customer focus and multi-tasking abilities.
- Exposure to Cloud computing.
- Self-starter with a passion for technology.
About Company:
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
How To Apply?
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- Fill the details with the information provided.
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