Amazon is hiring for the position of Virtual Customer Support Associate in across India. Candidates with Any Graduate/ Post Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Amazon |
| Position | Virtual Customer Support Associate |
| Qualifications | Any Graduate/ Post Graduate/ 10+2 |
| Batch | Any Batch |
| Experience | Freshers/ Experienced |
| Location | Work From Home |
Key Responsibilities:
- Prevent issues, solve queries, and delight customers as an Amazon Customer Service Associate.
- Serve as the first point of contact for customers by answering their requests through phone, chat, and/or email.
- Address a wide range of topics, including order and product questions, payment matters, and website guidance.
- Utilize various tools to navigate, research, and review solutions.
- Communicate effectively with customers to provide accurate and helpful information.
Eligibility Criteria:
- Minimum age: 18 years old.
- Must have the right to work in India.
- Strong communication skills in English, both written and oral fluency.
- Availability to work varying shifts from Monday to Sunday within the operating hours.
- Willingness and ability to work in rotating shifts, including early, late, overnight, weekends, and overtime as required.
- Quiet, distraction-free workspace with a dedicated office space, desk, and chair.
- Technical requirement: minimum broadband connection of 20MB download speed and 8MB upload speed using a hard-wired Ethernet internet connection (no Wi-Fi).
Preferred skills:
- Hard-working, articulate, and detail-oriented.
- Friendly and customer-focused in every situation.
- Ability to learn quickly and adapt to change.
- Comfortable multi-tasking in a high-energy environment.
About Company:
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
