Groww is hiring for Customer Success Executive | Remote | Apply Now!

Join Telegram Channel!

Groww is hiring for the position of Customer Success Executive in across India. Candidates with Any Graduate/ MBA/ PGDM are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Company NameGroww 
PositionCustomer Success Executive/ Associate 
QualificationsAny Graduate/ MBA/ PGDM
BatchAny Batch
ExperienceFreshers & Experienced
LocationAcross India/ Work From Home

Key Responsibilities:

  • Respond to inbound queries and offer technical support and ad-hoc training to customers using the company’s product.
  • Ensure customers remain satisfied with the product by educating them about its functional capabilities and possible upgrades.
  • Assist in the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Uphold excellent service standards, going above and beyond to ensure customer satisfaction and retention.

Eligibility Criteria:

  • Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/PGDM).
  • Minimum 50% cutoff in 10th, 12th, and Graduation.
  • No backlogs or gap years during education.

Preferred skills:

  • Demonstrates eagerness to learn about the company’s products and their capabilities.
  • Capable of managing a high volume of inbound customer queries.
  • Possesses technical aptitude and the ability to understand and explain complex concepts in simple terms.
  • Exhibits the ability to empathize with customers and maintain a high level of customer centricity.
  • Knowledge of other regional languages is beneficial if the company operates within the country.

About Company:

Groww is Indiaʼs fastest growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is, backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Capital, and Y Combinator. 

How To Apply?

  • First, read through all of the job details on this page.
  • Scroll down and press the Click Here button.
  • To be redirected to the official website, click on the apply link.
  • Fill the details with the information provided.
  • Before submitting the application, cross-check the information you’ve provided.

Apply Link: Click Here

Join our WhatsApp Community: Click Here

Join our Telegram Group: Click Here

error: Content is protected !!