Barclays is hiring for the position of Analyst/ Quality Analyst in Chennai, Pune, India. Candidates with Any Graduate/ Post-Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Barclays |
| Position | Analyst/ Quality Analyst |
| Qualifications | Any Graduate/ Post-Graduate |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers/ Experienced |
| Location | Chennai, Pune, India |
Key Responsibilities:
- Execute transactions in compliance with approved processes, international regulations, and agreed-upon service levels, ensuring both speed and accuracy.
- Maintain adherence to quality control disciplines, procedures, and checks consistently.
- Resolve daily queries, escalating more complex issues to the management team when necessary.
- Promptly report any issues or concerns to seniors, team leaders, or managers with comprehensive information to mitigate potential damage.
- Take ownership of performance management by compiling relevant documentation, preparing for and facilitating self-performance reviews.
- Thoroughly address queries and identify opportunities for process improvements.
- Sustain effective performance by demonstrating adaptability and a positive attitude toward changing business circumstances, actively questioning procedures, and seeking proactive solutions.
Eligibility Criteria:
- Demonstrate effective communication skills, both verbally and in written correspondence, with proficiency in email composition and questioning techniques.
- Capable of working autonomously or collaboratively within a team setting.
- Strive for excellence by consistently delivering high-quality results with precision and meticulous attention to detail.
- Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Ability to comprehend provided instructions and apply them accurately in day-to-day transaction processing tasks.
- 0-3 years of pertinent experience.
- Holds a Bachelor’s or Master’s degree in any discipline.
- Demonstrates flexibility in working hours and the capability to adapt to changing shift patterns.
Preferred skills:
- Previous experience in BPO/KPO environments.
- Familiarity with the procedures, policies, products, and services typical of financial organizations.
- Capacity to operate effectively within deadlines and meet customer demands.
About Company:
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
How To Apply?
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