Accenture is hiring for the position of Customer Service New Associate in Bangalore, India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Accenture |
| Position | Customer Service New Associate |
| Qualifications | Any Graduation |
| Batch | Recent Batches |
| Experience | 0 – 1 (Years) |
| Location | Bangalore, Hyderabad, Gurgaon, Mumbai, India |
Key Responsibilities:
- You will be part of our Customer Support vertical, assisting in managing and resolving customer queries, handling escalations and complaints, and delivering optimal resolutions to dissatisfied customers.
- Your role involves ensuring the closure of faults and complaints within SLAs (Service Level Agreements).
- You will address routine problems primarily through established guidelines and referral to precedents.
- Interactions are typically within your team and with your direct supervisor.
- You will receive detailed instructions for daily tasks and new assignments.
- Your decisions will impact your own work.
- You will contribute individually within a team, focusing on specific tasks.
- Please note that this position may involve working in rotational shifts.
Eligibility Criteria:
- Any Graduation
Preferred skills:
- We seek a candidate with excellent communication skills and a strong understanding of Customer Support metrics.
About Company:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
How To Apply?
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