Amazon is hiring for Virtual Customer Support Associate | Apply Now!

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Amazon is hiring for the position of Virtual Customer Support Associate in Bangalore, India. Candidates with Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Company NameAmazon
PositionVirtual Customer Support Associate 
QualificationsAny Graduate
BatchAny Batch
ExperienceFreshers/ Experienced
LocationWork From Home

Key Responsibilities:

  • As an Amazon Customer Service Associate, your primary objective is to ensure customer satisfaction by addressing issues, resolving inquiries, and providing exceptional service.
  • Serving as the initial point of contact, you will respond to customer requests via phone, chat, and/or email.
  • Your responsibilities will cover a range of topics from orders and products to payments and website navigation.
  • Utilizing various tools, you will navigate, research, and propose solutions.
  • Clear communication with customers will be maintained throughout the process.

Eligibility Criteria:

  • Minimum age requirement of 18 years.
  • Legal right to work in India.
  • Proficiency in English with strong communication skills, both written and oral.
  • Experience working with computers.
  • Availability to work flexible shifts from Monday to Sunday between 6 am and 11 pm.
  • Willingness and capability to work in rotating shifts, including early, late, overnight, weekend, and overtime as necessary.
  • Access to a quiet, distraction-free workspace with a dedicated office setup including a desk and chair.
  • Technical requirements include a minimum broadband connection of 20MB download speed and 8MB upload speed using a hard-wired ethernet internet connection (no WIFI).

Preferred skills:

  • Hard-working, articulate, and detail-oriented.
  • Customer-focused and friendly demeanor in all situations.
  • Ability to learn quickly and adapt to changes.
  • Comfortable multitasking in a high-energy environment.

About Company:

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

How To Apply?

  • First, read through all of the job details on this page.
  • Scroll down and press the Click Here button.
  • To be redirected to the official website, click on the apply link.
  • Fill the details with the information provided.
  • Before submitting the application, cross-check the information you’ve provided.

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