Cognizant is hiring for the position of HR Operation/ Associate – Project in Bangalore, Chennai, India. Candidates with Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Cognizant |
| Position | HR Operation/ Associate – Project |
| Qualification | Bachelor’s/ Master’s Degree |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers/ Experienced |
| Location | Bangalore, Chennai, India |
Key Responsibilities:
- Execute Standard Operating Procedure (SOP) activities with a comprehensive understanding of customer environments, aiming to enhance SOP effectiveness.
- Adhere strictly to customer security and compliance stipulations.
- Implement approved change requests in alignment with the customer’s change management protocol.
- Manage the incident lifecycle in accordance with relevant frameworks such as ITIL/BIC.
- Maintain adherence to prescribed customer communication standards.
- Ensure attainment of productivity benchmarks specified for the project.
- Continuously evaluate skill levels and offer intervention support as necessary.
- Contribute actively to and engage in knowledge-sharing sessions.
- Foster participation of team members in organizational innovation initiatives.
- Serve as a mentor for new hires, providing guidance and support.
- Offer recommendations for recognition and rewards based on team or individual accomplishments.
- Provide feedback to the team lead regarding the team’s performance ratings.
Eligibility Criteria:
- Bachelor’s/ Master’s Degree/ MBA
Preferred skills:
- Proficiency in spoken English.
- Strong customer service skills.
About Company:
Cognizant is a global professional services firm that transforms clients business, operating, and technology models for the digital era. Our distinct industry-based, consultative approach assists clients in envisioning, building, and operating more innovative and efficient businesses. Cognizant, headquartered in the United States, is ranked 185 on the Fortune 500 and is consistently ranked among the world’s most admired companies.
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