Deloitte is hiring for the position of Analyst/ Business Solution Analyst in Bangalore, Hyderabad, Mumbai, Pune, India. Candidates with any Bachelor’s or Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
|Analyst/ Business Solution Analyst
|Bachelor’s/ Master’s Degree
|2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024
|Bangalore/ Hyderabad/ Mumbai/ Pune
Key Responsibilities for Analyst:
- Function as a Project Controller in the A&A Finops team.
- Manage change requests in the engagement life cycle submitted by AU practitioners.
- Utilize the ServiceNow tickets tool to oversee workflows specific to engagement categories, maintaining SLA adherence of 24-48 hours based on request category.
- Address email inquiries from the practice regarding ServiceNow tickets.
- Comprehend the business dynamics of the process, consistently meeting the expectations of AU stakeholders.
- Engage in professional interaction and communication within both the Hyderabad and Australian offices.
- Retain ownership of tickets until closure, ensuring timely follow-ups on required tickets.
- Actively participate in recurring weekly calls with leadership in Australia, providing valuable inputs for informed business decisions.
Key Responsibilities for Business Solution Analyst:
- Collaborate with product owners and business teams to collect, analyze, and formulate functional requirements pertaining to application security.
- Develop a visual representation of business requirements by articulating and documenting functional designs, process workflows, and system integrations.
- Identify gaps and propose solutions to enhance operational efficiency.
- Collaborate with IT teams to validate that translated technical requirements align with functional requirements.
- Generate test cases and test scripts aligned with functional requirements.
- Participate in User Acceptance Testing (UAT) to ensure features align with business, functional, and technical requirements.
- Investigate technical issues by examining system and application logs.
- Define and document pertinent product training materials.
- Possess a Bachelor’s degree in computer science or a related field.
- Hold an MCA, BTech, or BSC in Computer Science.
- Proficient in hands-on usage of Alteryx, with comprehensive knowledge of all tools within the Alteryx platform.
- Well-versed in data wrangling, ETL, and data cleansing concepts.
- Hands-on experience with Data Analytics and Visualization tools, including Tableau and Power BI.
- Familiarity with R/Python is highly advantageous; a basic understanding of statistical/analytical programming skills is essential.
- Excellent written and verbal communication skills.
- Self-starter with strong analytical and problem-solving capabilities.
- Ability to think analytically to resolve issues and problems.
- Strong organizational, planning, and execution skills.
- Capability to interact effectively with individuals at all levels of the organization.
- Demonstrated strong work ethics and commitment to client service excellence.
Deloitte is the brand under which tens of thousands of dedicated professionals from independent firms around the world work together to provide audit and assurance, consulting, risk and financial advisory, risk management, tax, and related services to select clients. Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), comprises these firms. Each DTTL member firm offers specific geographic services and is subject to the laws and professional regulations of the country or countries in which it operates.
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