Revolut is hiring for the position of Support Specialist (Social Media) in across India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Revolut |
| Position | Support Specialist (Social Media) |
| Qualifications | Any Graduate/ 12th Pass |
| Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers/ Experienced |
| Location | Work From Home (Remote) |
Key Responsibilities for Quality Analyst:
- Ensure the delivery of an exceptional customer experience to instill a sense of security among Revolut users.
- Collaborate with international teams to address and resolve customer issues effectively.
- Manage and supervise Revolut’s presence on social media platforms, including Facebook, Twitter, and TrustPilot.
- Monitor and moderate activities on the Revolut Community page.
- Represent the company publicly in front of a substantial user base, reaching hundreds of thousands of users.
- Interact with users through direct messages, providing assistance with issues related to both retail and business products.
- Skillfully multitask across various social media platforms.
Eligibility Criteria:
- Proficient in the English language with impeccable language skills.
- Hands-on experience with various social media platforms.
- Previous experience in customer support roles.
- Possess empathy and a passion for assisting individuals.
- Ability to articulate complex issues in a clear and understandable manner.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and analytical capabilities.
- Demonstrated self-motivation, flexibility, and a collaborative team spirit.
- Proactive in self-learning and adept at problem-solving.
- Exceptional writing skills, coupled with strong numeracy and IT proficiency.
Preferred skills:
- Demonstrated experience in effectively managing and leading one’s own successful profile on a social media platform.
About Company:
We are building the world’s first truly global financial super app. In 2015, Revolut launched in the UK offering money transfer and exchange. Today, our 30 million customers around the world use dozens of Revolut’s innovative products to make more than 250 million transactions a month. Across our personal and business accounts, we help customers improve their financial health, give them more control, and connect people seamlessly across the world.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
