Sprinklr is looking for the position of Product Support Engineer in Bangalore, India. Candidates with Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Sprinklr |
| Position | Product Support Engineer |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers (0 – 2 Years) |
| Location | Bangalore, India |
Key Responsibilities:
- Replicating and addressing product and technical challenges encountered by clients.
- Cultivating comprehensive product knowledge to offer effective resolutions for product-related issues.
- Assuming responsibility for technical issues, comprehending customer needs and workflows, and collaborating within escalation procedures to resolve more intricate problems.
Eligibility Criteria:
- Mandatory Educational Qualification: Bachelor’s/Master’s degree in a related field.
- Required Experience: 0-2 years.
Preferred skills:
- Proficient in MySQL with an additional advantage of familiarity with MongoDB.
- Educational background: Possession of a Bachelor’s degree in a technical field or equivalent work experience in software support and services.
- Exceptional written and verbal communication skills.
- Robust analytical and problem-solving capabilities.
- Capability to thrive in a collaborative and dynamic work environment.
- Sound understanding of the web and social media.
About Company:
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.
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