JindalX is hiring for the position of Customer Service Associate in India. Candidates with a Graduate/ Under Graduates are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | JindalX |
| Position | Customer Service Associate |
| Qualifications | Any Graduate/ Under Graduates |
| Batch | Any Batch |
| Experience | 0 – 3 (Years) |
| Location | Permanent Work From Home |
Key Responsibilities:
- Provide clients with accurate information about policies, practices, and services.
- Assist clients in placing orders, navigating the platform, and resolving technical difficulties.
- Handle consumer complaints when necessary and refer complex problems to the relevant agencies.
- Resolve client questions and concerns within the parameters of service level agreements (SLAs).
- Maintain thorough and precise records of all communications and transactions with customers.
- Collaborate with internal departments in billing, operations, and logistics to efficiently address client demands.
- Stay updated on current product knowledge, promotions, and industry trends to provide customers with accurate and relevant information.
Eligibility Criteria:
- Any Graduate/ Under Graduates
Preferred skills:
- Excellent verbal and written communication skills.
- Strong interpersonal and active listening abilities.
- Adaptability to handle diverse customer inquiries and situations.
- Time management and multitasking capabilities.
- Problem-solving and decision-making skills.
About Company:
JindalX, part of OP Jindal Group, is a global service company creating success stories for over 20 years. We’re the dreamers, creators and go-getters who embrace the power of technology (automation) and harness human potential (innovation) to deliver exponential results for our business partners.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
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