JindalX is hiring | Permanent Work From Home | Apply Now!

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JindalX is hiring for the position of Customer Service Associate in India. Candidates with a Graduate/ Under Graduates are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Company NameJindalX
PositionCustomer Service Associate
QualificationsAny Graduate/ Under Graduates
BatchAny Batch
Experience0 – 3 (Years)
LocationPermanent Work From Home

Key Responsibilities:

  • Provide clients with accurate information about policies, practices, and services.
  • Assist clients in placing orders, navigating the platform, and resolving technical difficulties.
  • Handle consumer complaints when necessary and refer complex problems to the relevant agencies.
  • Resolve client questions and concerns within the parameters of service level agreements (SLAs).
  • Maintain thorough and precise records of all communications and transactions with customers.
  • Collaborate with internal departments in billing, operations, and logistics to efficiently address client demands.
  • Stay updated on current product knowledge, promotions, and industry trends to provide customers with accurate and relevant information.

Eligibility Criteria:

  • Any Graduate/ Under Graduates

Preferred skills:

  • Excellent verbal and written communication skills.
  • Strong interpersonal and active listening abilities.
  • Adaptability to handle diverse customer inquiries and situations.
  • Time management and multitasking capabilities.
  • Problem-solving and decision-making skills.

About Company:

JindalX, part of OP Jindal Group, is a global service company creating success stories for over 20 years. We’re the dreamers, creators and go-getters who embrace the power of technology (automation) and harness human potential (innovation) to deliver exponential results for our business partners.

How To Apply?

  • First, read through all of the job details on this page.
  • Scroll down and press the Click Here button.
  • To be redirected to the official website, click on the apply link.
  • Fill the details with the information provided.
  • Before submitting the application, cross-check the information you’ve provided.

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