Tech Mahindra is hiring for Customer Support Associate | Apply Now!

Join Telegram Channel!

Tech Mahindra is hiring for the position of Customer Support Associate in Hyderabad, India. Candidates with Any Graduate/ PG/ 12th Pass are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Company NameTech Mahindra
PositionCustomer Support Associate
QualificationsAny Graduate/ PG/ 12th Pass
Batch2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024
ExperienceFreshers/ Experienced
LocationHyderabad, India

Key Responsibilities:

  • Furnishing comprehensive and informative responses to both current and prospective customers regarding product and service details.
  • Maintaining accurate and organized customer records.
  • Recognizing and promptly escalating high-priority issues to the Team Leader and Operations Team.
  • Actively participating in team meetings.
  • Addressing all inquiries with courtesy and professionalism.
  • Investigating and resolving customer inquiries by providing suitable and satisfactory solutions.
  • Educating customers on services and processes.
  • Reporting any concerns or challenges to the Team Leader.
  • Adhering strictly to assigned shift schedules.
  • Ensuring strict compliance with established internal policies, procedures, and processes.

Eligibility Criteria:

  • Any Graduate/ PG/ 12th Pass

Preferred skills:

  • Excellent communication needed in English and Hindi.
  • Fluent in written and spoken English.
  • Able to work well under pressure and under minimum supervision.
  • A fast learner who is able to work with set targets.
  • Must be time flexible and able to work in a rotational shift system including holidays and weekends.

About Company:

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences. We #Rise together to create sustainable businesses that can bring about lasting change in our communities – to create an equal world, to be future ready, and to create value. We are a USD 6.5 billion company with 152,000+ professionals across 90 countries, helping 1297 global customers including Fortune 500 companies. We are focused on leveraging next-generation technologies including 5G, blockchain, metaverse, quantum computing, cybersecurity, artificial intelligence, and more, to enable end-to-end digital transformation for global customers.

How To Apply?

  • First, read through all of the job details on this page.
  • Scroll down and press the Click Here button.
  • To be redirected to the official website, click on the apply link.
  • Fill the details with the information provided.
  • Before submitting the application, cross-check the information you’ve provided.

Apply Link: Click Here

Join our WhatsApp Community: Click Here

Leave a Reply

Your email address will not be published. Required fields are marked *

error: Content is protected !!