SAP is hiring for the position of Business Services Associate Consultant in Bangalore, Pune, India. Candidates with Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | SAP |
| Position | Business Services Associate Consultant |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023 |
| Experience | 0 – 3 (Years) |
| Location | Bangalore / Pune |
Key Responsibilities:
- As a Junior Technical Landscape Owner, you (together with the other TLOs) are the primary SPOC and E2E responsible for all customer landscapes.
- Apart from this you are supporting the Head of Technical Service Management and your PLO colleagues in optimizing processes (e.g. alert management, automation) and improving the end-user experience (e.g. performance).
Eligibility Criteria:
- Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management or a related field.
- Some know-how about SAP Technologies and Products is a big plus.
- Excellent written, verbal communication and presentation skills to effectively communicate and escalate issues.
Preferred skills:
- Capacity to continuously acquire new knowledge in an independent, proactive way.
- Good analytical and solution-oriented thinking.
- Identify top issues, support to define and drive implementation of the action items.
- Support Engagement Lead and Project Lead in delivering customer services.
- Collaborate with different teams from within the ECS organization and outside to ensure excellent customer satisfaction; this includes interfacing with customers.
- Occasional weekends/off hours work during critical customer escalations or go-lives. Flexibility is a must.
About Company:
At SAP, our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment.
How To Apply?
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