Apple is hiring for the position of Data Scientist/ Digital Insights Analyst in Bangalore, India. Candidates with a Bachelor’s/ Master’s Degree/ MBA are eligible to apply for this position. The complete information, eligibility criteria and requirements are provided below.
Job Description:
Company Name | Apple |
Position | Data Scientist/ Digital Insights Analyst |
Qualifications | Bachelor’s/ Master’s Degree/ MBA/ Ph.D |
Batch | Not Mentioned |
Experience | Experienced |
Location | Bangalore, India |
Key Responsibilities for Data Scientist:
- Engage with others to find opportunities, understand requirements, and translate those requirements into technical solutions.
- Build and prototype analysis pipelines in partnership with other data scientists and data engineers iteratively to provide insights at scale.
- Develop reusable ML models and assets working closely with engineering team to ensure scalability and industrialisation as models move into production.
Key Responsibilities for Digital Insights Analyst:
- Perform end-to-end analyses across all AppleCare touch points, including data gathering from large and complex data sets, data processing, and analyses.
- Conduct in-depth analysis of user behavior, customer journeys and other relevant metrics to understand the effectiveness of digital initiatives and identify areas for improvement.
- Present findings from analytics and research and make recommendations to leadership and multi-functional business partners.
- Provide insights to executive leadership and business partners on anomalies and trends.
- Find opportunities for enhancing customer satisfaction scores and reducing customer friction points across AppleCare touch points.
- Work with business partners to refine business, operational, and customer metrics.
- Stay up-to-date with industry trends, emerging technologies, and standard processes in digital analytics, and proactively find opportunities for innovation and improvement.
Eligibility Criteria:
- Masters/Bachelors degree in information management, computer science, statistics, economics or business management and related fields.
- Ph.D. in Data Science, Machine Learning, Statistics, Operations Research or related field or B.Tech/M.Tech/M.S. in related field.
Preferred skills:
- Experience articulating and translating business questions and using analytics to answer those questions.
- Experience working in diverse multi-functional teams to get results and sharing a point of view and direction on analytics, business insights, and measurement.
- Experience with using SQL to mine and analyze data. Familiarity and experience with performing analytics using R/Python is highly preferred.
- Experience in producing powerful visualizations and dashboards that balance both art and science (using Tableau/D3, etc).
- Research experience on large language model fine-tuning and usage.
- Experience with unstructured data like images & text is a plus.
About Company:
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices – strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
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