Oracle is hiring for the position of Customer Service Analyst in Bangalore, India. Candidates with a Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
Company Name | Oracle |
Position | Customer Service Analyst |
Qualifications | Bachelor’s Degree |
Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023 |
Experience | 0 – 2 (Years) |
Location | Bangalore, India |
Key Responsibilities:
- As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
- This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
- A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Eligibility Criteria:
- Bachelor’s degree from any stream.
Preferred skills:
- Outstanding attention to detail.
- Ability to work independently and as part of a team.
- Communication skills to interact and present findings to team members.
About Company:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
How To Apply?
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