Sutherland is looking for Associate – Customer Service in across India. Candidates with a Diploma, Graduate degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Sutherland |
| Position | Associate – Customer Service |
| Qualifications | Any Graduate/ UG/ Diploma |
| Batch | Any Batch |
| Experience | 0 – 1 (Years) |
| Location | Work From Home |
Key Responsibilities:
- Competitive compensation packages inclusive of base pay, incentives, over-time and shift differentials for certain shifts.
- Annual merit increase based on performance.
- Paid Training whether onsite or in work at home.
- Discounts for several corporate and retail partners for services and products once Sutherland ID is presented.
- Excellent training and supervisory support – to help you feel comfortable servicing our customers.
- Competitive Salary with attractive and attainable PBI structure.
- Paid vacation and sick leave annually.
- Exceptional Health and Life Insurance Plan.
- Lunch benefits and subsidy.
- Onsite lunch concessionaire at reduced rates.
- Free On-site medical suite with nurse and medical doctor.
- Daily Refuel Plan – Robust and dynamic schedule of activities to keep employees energized both at home and in the office.
- Paid referral program
- Career development & growth opportunities for advancement.
- Excellent Reward and recognition programs.
Eligibility Criteria:
- Any Graduate/ UG/ Diploma
Preferred skills:
- Experience of working in a customer-centric environment.
- Knowledge of working in a subscription / technical industry.
- Experience working with CRM applications.
About Company:
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
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