SAP is looking for Associate Support Engineer in Bangalore, India. Candidates with a Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | SAP |
| Position | Associate Support Engineer |
| Qualifications | Bachelor’s Degree |
| Batch | Any Batch |
| Experience | 1 – 3 Years |
| Location | Bangalore, India |
Key Responsibilities:
- By giving customers exceptional experiences, you can win their loyalty.
- It is our responsibility to provide “customer-centric service experience” to all of our customers.
- Develop and maintain solid product knowledge that is both functional and technical.
- Help our American customers with their questions and problems relating to the SAP Concur product.
- Customer complaints should be resolved quickly and transparently.
- Keep taking responsibility for the problem, control client expectations, and drive deliveries.
- Maintaining the client experience while escalating issues and providing frequent case status updates.
- Make time in your daily calendar available for client calls.
- Accountable for establishing a personal connection, displaying empathy, and maintaining engagement until the client’s question or problem is addressed.
- Investigate opportunities to improve workflow procedures and accept change as necessary to meet corporate objectives.
- Maintain a high standard of professionalism and customer service in all communications with the outside world.
- Building and sharing information, helping others, and cooperating to promote a strong team culture
- To ensure that client requests or inquiries are addressed appropriately, collaborate successfully across time zones with peers, other departments, and management.
Eligibility Criteria:
- Bachelor’s Degree. preferred education in travel and tourism.
- External encounters with customers.
- 1 to 3 years of relevant expertise in corporate travel, travel management, or GDS are desirable.
- The capacity for professional and clear idea expression for effective customer contact (English).
- Show commitment to and responsibility for the client, the company, and the team.
- based on research An analytical mentality for learning-focused problem solving
- A task-based, process-driven strategy for attaining goals
- Having a flexible work schedule and working consistently throughout EMEA From 12:30 until 21:30 IST, shift (Subject to change)
- Expertise with SAP Concur products, or with comparable SaaS / Cloud products, is preferred.
About Company:
In order to create something fresh, five coworkers founded SAP in 1972. Together, they revolutionised business practises and corporate software. We continue to cling to our principles even as the industry leader in corporate application software today. Because of this, we design solutions that encourage innovation, promote equality, and open doors for our workers and consumers across national boundaries and cultural barriers. SAP promotes encouraging innovation, the entrepreneurial spirit, and long-lasting relationships with its workers. We are aware that a diverse and inclusive workforce boosts opportunity for everybody and keeps us competitive. We think that by working together, we can change industries, advance economies, improve societies, and protect the environment. Because the best-run companies improve people’s lives and the way the world functions.
How To Apply?
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- Scroll down and press the Click Here text.
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- Fill the details with the information provided.
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