Salesforce is hiring for the position of Software Engineering AMTS in Bangalore; Hyderabad, India. Candidates with a Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Salesforce |
| Position | Software Engineering AMTS |
| Qualifications | Bachelor’s or Master’s degree |
| Experience | Freshers/ Experienced |
| Location | Bangalore; Hyderabad, India |
Key Responsibilities:
- Learn and understand organizational processes, tools, and workflows with guidance and mentoring from senior team members, while demonstrating enthusiasm and a proactive learning attitude.
- Develop a foundational understanding of the software development lifecycle, quality assurance principles, and the role of testing in ensuring product quality.
- Gain knowledge of quality tools, testing processes, and Agile Scrum methodologies, and apply them effectively in assigned tasks.
- Contribute feedback and suggestions to improve SFDC quality tools, processes, and overall testing efficiency.
- Build and enhance automation scripts with guidance, fix defects in existing automation, and contribute to increasing automated test coverage.
- Apply knowledge of object-oriented programming and database concepts, including writing basic SQL queries and using configuration management tools and IDEs.
- Support feature ownership under supervision, ensuring proper testing, validation, and quality assurance of assigned components.
- Understand customer workflows and usage patterns to design, prioritize, and optimize test cases, while avoiding redundant testing.
- Participate in usability studies to gain customer insights and use findings to enhance test coverage and quality.
- Create and maintain test plans, and collaborate with senior engineers to review and refine them before execution.
- Execute test plans accurately, including test setup, execution, failure identification, and reporting of results using internal monitoring tools.
- Identify, document, and report defects with clear reproduction steps, impact analysis, and accurate prioritization and severity classification.
- Verify bug fixes thoroughly and ensure proper test coverage before closing defects.
- Assist other engineers in executing tests, validating releases, and supporting release-related activities.
- Participate in reviewing escalated issues and support troubleshooting efforts under the guidance of senior engineers.
- Support team members and new engineers by sharing knowledge and assisting with standard procedures and best practices.
- Manage assigned tasks effectively and demonstrate strong organizational and time management skills.
- Identify and anticipate customer needs and ensure timely and effective resolution of issues to support customer success.
- Continuously seek opportunities to improve efficiency through automation, process improvements, and documentation.
- Demonstrate strong problem-solving skills, ownership, accountability, and a positive, solution-oriented mindset.
- Ensure high standards of quality, accuracy, and compliance by following best practices and addressing root causes of issues.
- Design, build, and enhance AI-assisted tools using Large Language Models such as Cursor, Claude, and Windsurf.
- Develop and optimize prompt engineering strategies, agent workflows, and orchestration frameworks to support advanced AI-driven use cases.
- Integrate AI capabilities into existing platforms, APIs, and internal systems to improve automation, testability, and productivity.
- Define and implement validation frameworks to ensure AI-generated outputs are accurate, safe, consistent, and relevant.
- Perform qualitative and quantitative evaluations of AI model responses, including hallucination detection, bias analysis, and edge-case testing.
- Establish benchmarks, automated test suites, and evaluation pipelines for AI-powered tools and workflows.
- Collaborate with engineers and technical leads to implement best practices in AI development, prompt engineering, and evaluation standards.
- Ensure AI solutions comply with internal quality standards, ethical guidelines, and data privacy requirements.
- Implement monitoring systems, guardrails, and fallback mechanisms to ensure reliability and stability of AI-generated outputs.
- Validate, evaluate, and benchmark AI and LLM-based solutions to ensure performance and effectiveness in real-world environments.
Eligibility Criteria:
- Bachelor’s or Master’s degree
About Company:
Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
How To Apply?
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