Oracle is hiring for the position of Technical Analyst 1-Support in across India. Candidates with Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
Company Name | Oracle |
Position | Technical Analyst 1-Support |
Qualifications | Bachelor’s degree |
Batch | Recent Batches |
Experience | Freshers (0 – 2 Years) |
Location | Across India |
Key Responsibilities:
- Investigate front-end application issues by capturing relevant information, applying fix tools, shadowing end users, and testing workflows both internally and externally.
- Utilize backend techniques such as capturing log files, querying database tables, updating database fields, and cycling servers to support issue resolution.
- Communicate effectively with clients and internal teams through clear verbal and written communication.
- Document investigation activities, including notes, actions taken, resolutions, and knowledge articles throughout the lifecycle of each issue.
- Prioritize tasks based on severity to balance client expectations with business needs.
- Collaborate within and across teams to ensure that issues are escalated and addressed by the appropriate individuals.
Eligibility Criteria:
- Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field.
- Minimum of six months of relevant experience in a technical or analytical role.
Preferred Qualifications:
- Working knowledge of SQL (Structured Query Language).
- Willingness to work the evening shift from 5:30 PM to 2:30 AM IST.
- Strong interpersonal skills with the ability to communicate effectively with team members and collaborators across global locations.
- Flexibility to work in different shifts and provide on-call support as needed.
- Open to candidates from diverse educational and professional backgrounds.
Required Skills:
- Proficiency in Incident Management processes.
- Practical experience in SQL for data querying and analysis.
- Strong troubleshooting abilities for identifying and resolving technical issues.
About Company:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
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