Genpact is hiring for the position of Associate in Gurugram; Hyderabad, India. Candidates with any Graduate/ Postgraduate are eligible to apply for this position. The complete information, eligibility criteria and requirements are provided below.
Job Description:
| Company Name | Genpact |
| Position | Associate |
| Qualifications | Any Graduate/ Postgraduate |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers |
| Location | Gurugram; Hyderabad, India |
Key Responsibilities:
- Provide resolutions to maintain quality standards.
- Review content and resolve issues based on prescribed guidelines.
- Recognize trends and patterns, and raise issues promptly.
- Provide insights to improve user support.
- Maintain a thorough understanding of processes and policies.
- Deliver excellent customer service.
- Work a 24/7 schedule with alternating shifts, which may include reviewing highly sensitive online content, such as graphic violence, self-harm, child abuse, and hate speech.
Eligibility Criteria:
- Any graduate (Postgraduate is an added advantage).
- Freshers are eligible.
- Fluent in English.
Preferred Skills:
- Effective probing and analytical skills.
- Strong problem-solving skills with a customer-centric approach.
- Ability to work a flexible schedule, including weekend shifts.
About Company:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
How To Apply?
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