PayU is looking for Customer Support Executive in Mumbai, India. Candidates with a Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | PayU |
| Position | Customer Support Executive |
| Qualifications | Bachelor’s/ Master’s Degree |
| Experience | Freshers/ Experienced |
| Location | Mumbai, India |
Key Responsibilities:
- Respond promptly to customer complaints, requests, and queries while ensuring compliance with the defined Service Level Agreements (SLAs).
- Coordinate and follow up with internal teams to ensure timely responses and resolutions to customer cases.
- Utilize Microsoft Excel skills, including Pivot Tables, VLOOKUP, and HLOOKUP, to manage, analyze, and organize data efficiently.
Eligibility Criteria:
- Basic analytical skills with the ability to interpret information and support problem-solving activities.
- Hands-on experience with CRM systems in a customer service environment, preferably within the financial services industry, with knowledge of loan products and processes.
About Company:
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.
How To Apply?
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- Scroll down and press the Click Here button.
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- Fill the details with the information provided.
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