Zoho is looking for Technical Support Engineer in across India. Candidates with Bachelor’s or Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Zoho |
| Position | Technical Support Engineer |
| Qualification | Bachelor’s/ Master’s Degree |
| Experience | Freshers/ Experienced |
| Location | Across India |
Key Responsibilities:
- Provide voice-based support to both international and domestic customers through inbound and outbound calls.
- Establish and maintain strong rapport with customers through clear, confident, and professional communication.
- Ensure high levels of customer satisfaction by focusing on first-call resolution.
- Collaborate with the technical team to facilitate timely and effective resolution of technical issues.
- Coordinate with the technical content team to identify gaps and improve the help module and support documentation.
- Demonstrate flexibility and willingness to work in night shift schedules as required.
Eligibility Criteria:
- Bachelor’s/ Master’s Degree
About Company:
Zoho offers beautifully smart software to help you grow your business. With over 80 million users worldwide, Zoho’s 55+ products aid your sales and marketing, support and collaboration, finance, and recruitment needs – letting you focus only on your business. Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
