Cognizant is hiring for the position of Process Executive in Hyderabad; Bangalore; Coimbatore, India. Candidates with any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Cognizant |
| Position | Process Executive – B&L |
| Qualification | Any Graduate |
| Batch | 2020/ 2021/ 2022/ 2023/ 2024/ 2025 |
| Experience | Freshers (0 – 2 Years) |
| Location | Hyderabad; Bangalore; Coimbatore, India |
Key Responsibilities:
- Manage daily operations related to consumer lending cards and payments processes to ensure accuracy and efficiency in transactions.
- Utilize MS Excel to analyze data, generate reports, and support decision-making within the team.
- Collaborate with team members to streamline processes and improve workflows, contributing to overall team productivity.
- Ensure compliance with industry regulations and company policies to maintain operational integrity and trust.
- Provide support in resolving customer inquiries and issues to ensure a high level of customer satisfaction.
- Assist in developing and implementing process improvements to enhance service delivery and operational efficiency.
- Monitor and report on key performance indicators to track progress and identify areas for improvement.
- Participate in team meetings and contribute ideas for enhancing service quality and operational effectiveness.
- Support the onboarding and training of new team members by sharing knowledge and best practices.
- Maintain accurate records and documentation to meet audit and compliance requirements.
- Engage in continuous learning and development to stay updated on industry trends and best practices.
- Work collaboratively in a hybrid environment, effectively balancing remote and in-office tasks.
- Contribute to the company’s purpose by ensuring smooth and efficient operations that positively impact society.
Eligibility Criteria:
- Demonstrate proficiency in MS Excel, including data analysis, formula creation, and report generation.
- Possess a basic understanding of consumer lending cards and payments processes (nice to have).
- Exhibit strong analytical and problem-solving skills to address operational challenges effectively.
- Show excellent communication skills to interact professionally with team members and customers.
- Display strong attention to detail and organizational skills to manage multiple tasks efficiently.
- Demonstrate a willingness to learn and adapt to new technologies and processes.
- Be capable of working independently as well as collaboratively in a hybrid work model.
About Company:
Cognizant is a global professional services firm that transforms clients business, operating, and technology models for the digital era. Our distinct industry-based, consultative approach assists clients in envisioning, building, and operating more innovative and efficient businesses. Cognizant, headquartered in the United States, is ranked 185 on the Fortune 500 and is consistently ranked among the world’s most admired companies.
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