Wipro is hiring for the position of Associate Analyst in Mumbai, India. Candidates with Bachelor’s/ Master’s degree degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
Company Name | Wipro |
Position | Associate Analyst |
Qualifications | Bachelor’s/ Master’s degree |
Experience | Freshers (0 – 2 Years) |
Location | Mumbai, India |
Key Responsibilities:
- Provide efficient and effective technical support to ensure smooth execution of processes.
- Actively resolve client issues either directly or by escalating them in a timely manner to the appropriate teams.
- Ensure adherence to defined process Service Level Agreements (SLAs) while maintaining high-quality support standards.
Eligibility Criteria:
- Solid understanding of the UK mortgage market, with hands-on experience in handling mortgage applications.
- Proven experience in validating customer data and documentation, with a strong track record of identifying Anti-Money Laundering (AML), Customer Due Diligence (CDD), and fraud-related concerns.
- Ability to thrive in a fast-paced environment by managing high volumes of work, prioritizing tasks effectively, and consistently meeting KPIs and SLAs.
- Strong collaboration skills, with the ability to communicate effectively with onshore teams to ensure seamless operations.
- Exceptional attention to detail, using domain knowledge and available support tools to accurately progress mortgage applications.
- Excellent verbal and written communication skills, enabling smooth and professional interactions with brokers and customers.
- A proactive and customer-focused mindset aimed at achieving first-time-right outcomes.
- Ability to support and mentor team members through training and collaborative efforts.
- Consistent compliance with monthly quality checks, ensuring accuracy and adherence in all casework.
- Good understanding of UK legislation relevant to the mortgage and financial services industry.
- Strong skills in interpreting and articulating complex information clearly and accurately.
- Proficient keyboard skills and familiarity with using a laptop in a professional setting.
- Capable of typing at a minimum speed of 45 words per minute with accuracy.
- 100% adherence to assigned shifts and demonstrated flexibility to work in various shift timings as required.
About Company:
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 250,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
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