Rackspace Technology is hiring for the position of Cloud Engineer I in Gurgaon, India. Candidates with a Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Rackspace Technology |
| Position | Cloud Engineer I |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2020/ 2021/ 2022/ 2023/ 2024/ 2025 |
| Experience | Freshers/ Experienced |
| Location | Remote (Work From Home) |
Key Responsibilities:
Incident Management:
- Receive, log, and track incident tickets.
- Troubleshoot and resolve basic AWS-related issues.
- Escalate complex issues to higher-level support teams as needed.
Monitoring and Alerting:
- Continuously monitor AWS environments for performance and availability issues.
- Respond to alerts and implement corrective actions to maintain system stability.
Knowledge Base Management:
- Contribute to and update knowledge base articles.
- Document troubleshooting steps and solutions for future reference.
Customer Interaction:
- Communicate effectively with customers to understand and address their issues.
- Provide clear and concise explanations of technical problems and solutions.
Security:
- Adhere to security best practices and organizational policies.
- Identify and report potential security threats to ensure system integrity.
Eligibility Criteria:
Technical Skills:
- Strong understanding of AWS core services, including EC2, S3, VPC, and IAM.
- Knowledge of basic troubleshooting techniques for AWS environments.
- Familiarity with command-line interfaces and scripting languages such as Bash and PowerShell.
Deployment and Configuration:
- Deploy and configure AWS resources using predefined templates.
Backup and Recovery:
- Perform regular backup and restore operations to ensure data integrity.
Cost Optimization:
- Identify opportunities to optimize AWS resource usage and reduce operational costs.
Soft Skills:
- Excellent written and verbal communication skills.
- Strong problem-solving and analytical abilities.
- Ability to work both independently and collaboratively within a team.
- Customer-focused mindset with a commitment to service excellence.
Certifications (Preferred):
- AWS Certified Cloud Practitioner.
About Company:
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies – across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
