Barclays is hiring for the position of Data Operations Analyst in Chennai, India. Candidates with Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Barclays |
| Position | Data Operations Analyst |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2020/ 2021/ 2022/ 2023/ 2024/ 2025 |
| Experience | Freshers/ Experienced |
| Location | Chennai, India |
Key Responsibilities:
Campaign Development and Management
- Monitor and track scheduled processes daily (Monday–Friday, 8 AM – 4 PM), ensuring any issues are identified and reported within an hour of detection on the same day.
- Manage the scheduler change process, ensuring all governance steps are completed before implementing changes in a controlled manner.
- Promptly communicate detected process failures to stakeholders and take agreed-upon actions to remediate issues.
- Maintain up-to-date documentation for all processes supporting the scheduler, including program specifications and related materials.
- Collect and coordinate necessary information to provide collective responses to impact assessment requests from infrastructure teams when required.
- Raise incidents to platform support teams for infrastructure-related issues and regularly update stakeholders on progress and outcomes.
- Follow all prescribed steps in the process documentation for effective scheduler management.
Stakeholder Management
- Serve as a key support contact for the Customer Targeting team within Customer Communication Delivery, ensuring accurate and timely resolution of scheduled process queries and issues.
- Collaborate with multiple support teams responsible for maintaining the platforms and tools used for customer communication execution, engaging them when necessary.
- Occasionally communicate with process owners in Barclays UK to address relevant concerns and queries.
Decision-Making and Problem-Solving
- Quickly evaluate and identify the root cause of any issues within scheduled processes before escalating to the process owner or team leads, ideally with a proposed resolution.
- Assess various potential causes when troubleshooting issues, considering whether multiple incidents within a short period may be linked to a common root cause.
Eligibility Criteria:
- Strong attention to detail with a methodical approach to tasks.
- Well-organized and diligent in maintaining and updating documentation.
- Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical colleagues and effectively share relevant updates with the team.
- Strong problem-solving skills and the ability to work effectively under pressure.
- Capable of building strong, respectful working relationships with colleagues across different geographies and virtual teams.
- Proactively ensures adherence to team processes and controls by speaking up when necessary.
- Strong planning, organizational, and stakeholder management skills.
- Good analytical and problem-solving abilities.
- High attention to detail and commitment to delivering high-quality work.
- Proficiency in SQL syntax and logic.
Preferred Skills:
- Practical experience working with schedulers such as Unix CRON or Tivoli’s Dynamic Workload Console (TWS).
- Hands-on experience with Teradata or Hadoop databases, preferably in a commercial setting.
- Experience using programming languages such as SAS or R, ideally in a commercial environment.
- Advanced proficiency in Microsoft Excel.
About Company:
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
How To Apply?
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- Scroll down and press the Click Here button.
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- Fill the details with the information provided.
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