Kreativstorm is hiring for Junior Technical Support Analyst in New Delhi, India. Candidates with Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Kreativstorm |
| Position | Junior Technical Support Analyst |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | 1 – 3 (Years) |
| Location | Work From Home (Remote) |
Key Responsibilities:
- Provide technical support to clients through multiple communication channels.
- Collaborate with the IT team to diagnose and resolve system issues effectively.
- Assist in maintaining, monitoring, and optimizing IT systems and infrastructure.
- Develop and implement innovative solutions to address technical support challenges.
- Contribute to fostering a collaborative team environment dedicated to delivering exceptional technical support.
- Support the documentation and presentation of technical solutions and recommendations.
Eligibility Criteria:
- Possess a degree in Computer Science, Information Technology, or a related field.
- Strong background in IT support, suitable for junior technical support analyst roles.
- Demonstrated ability to troubleshoot and resolve technical issues effectively.
- Excellent communication skills, with a proven ability to thrive in collaborative team environments.
- Highly detail-oriented and capable of excelling in fast-paced, technology-driven settings.
- Motivated learners with a commitment to advancing their technical support expertise.
Preferred Skills:
- Proficiency in using IT support tools and software is a significant advantage.
- Familiarity with system maintenance and user support techniques is beneficial.
- Preferably have some initial industry experience in technical support.
About Company:
Kreativstorm is a dynamic and innovative management-consulting firm headquartered in Berlin, Germany. Our team of experienced consultants brings a diverse range of talents and backgrounds to the table, allowing us to provide tailored solutions to businesses of all sizes and industries.
We are part of the Yes Network Group, LLC, a reputable US holding company established in 2015, and we have access to a wealth of resources and expertise. Our affiliation with the Yes Network Group allows us to provide our clients with the best possible solutions, and we are proud to be part of a global network of professionals who are dedicated to driving positive change.
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