Accenture is hiring for the position of HR Service Delivery Associate in Bengaluru, India. Candidates with any Graduation are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Accenture |
| Position | HR Service Delivery Associate |
| Qualifications | Any Graduation |
| Batch | Recent Batches |
| Experience | 0 – 3 (Years) |
| Location | Bengaluru, India |
Key Responsibilities:
- Provide accurate, consistent, and timely responses to employees, managers, and division HR on topics ranging from HR policies to HR systems support (e.g., employee lifecycle transactions, Employee Handbook inquiries, and online HR system assistance).
- Utilize knowledge bases and available resources to troubleshoot and resolve issues, ranging from simple queries to complex problems.
- Process division-submitted requests by entering data or performing transactional tasks in HR systems (e.g., PeopleSoft, Taleo, and other Talent Management solutions).
- Perform various back-office activities, such as responding to data requests, maintaining personnel files, and preparing spreadsheets for data uploads into HR systems.
- Use workflow tools to initiate, track, and complete activities within work lists, ensuring accuracy and efficiency.
- Ensure that HR transactions impacting employee pay/payroll are coordinated properly and that related data is maintained effectively.
- Collaborate with HR Operations, HRIS, other HR functional areas, and third-party providers to conduct research and resolve issues.
- Escalate requests to appropriate internal or external parties when necessary and track progress until issues are resolved.
- Conduct periodic audits and data reconciliations to maintain data integrity.
- Update HR Operations procedural documentation for processes managed by HR Shared Services.
Eligibility Criteria:
- Any Graduation
Preferred Skills:
- Strong understanding of various HR practices and functional areas, including cross-functional integration points.
- Excellent customer service and communication skills.
- Ability to manage multiple tasks, prioritize effectively, and use analytical skills to interpret policies and instructions.
- Strong attention to detail, with the ability to follow up on tasks with a high sense of urgency.
- High degree of professionalism, persistence, and follow-up in daily responsibilities.
- Thorough knowledge of data flow among HR systems, and the ability to work independently or as part of a team.
- Proficiency in Microsoft Office applications, especially Excel.
About Company:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
