Mphasis is hiring for the position of Technical Support Engineer – Service Desk in Bangalore; Pune, India. Candidates with a Bachelor’s or Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Mphasis |
| Position | Technical Support Engineer – Service Desk |
| Qualifications | Any Graduate |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | 0 – 2 (Years) |
| Location | Bangalore; Pune India |
Job Summary:
- Candidates with 0-2 years of Service Desk experience, possessing technical knowledge and troubleshooting skills.
- Excellent English-speaking skills and willingness to work in rotational shifts.
Eligibility Criteria:
- Any Graduate
Technical Skills:
- Knowledge of Operating Systems, Desktop, Laptop, MDM, Office 365, Password reset management, MS Office, Printer, COTS Applications, Exchange Server, VPN, VOIP, other end devices, and SharePoint.
Management Skills:
- Active listening and probing skills.
- Effective business communication skills.
- Ability to navigate through ticketing tools and knowledge base articles.
Behavioral Skills:
- Receptive to feedback and willing to learn.
- Positive attitude and team player.
About Company:
A leading applied technology services company, we innovate to deliver service excellence and successful outcomes across sales, delivery and development. With our strategy to be agile, nimble and customer-centric, we anticipate the future of applied technology and predict tomorrow’s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey.
How To Apply?
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