Genpact is hiring for Associate, Data Analyst | Apply Now!

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Genpact is hiring for the position of Associate, Data Analyst in Bangalore; Gurugram, India. Candidates with a Bachelor’s/ Master’s degree are eligible to apply for this position. The complete information, eligibility criteria and requirements are provided below.

Job Description:

Company NameGenpact
PositionAssociate, Data Analyst
QualificationsBachelor’s/ Master’s degree/ MBA
Batch2019/ 2020/ 2021/ 2022/ 2023/ 2024
ExperienceFreshers/ Experienced
LocationBangalore; Gurugram, India

Key Responsibilities:

  • Maintain reports and spreadsheets for historical data and manage email queues.
  • Collaborate closely with Operations to prepare daily, weekly, and monthly reports.
  • Report observations to Workforce Management (WFM) to adjust staffing plans/rosters as needed and proactively send alerts on SLA misses, if any.
  • Provide insights on existing data to internal and external stakeholders.
  • Identify volume variations by market, process, queue, team, and agent, and proactively alert the respective stakeholders.

Eligibility Criteria:

  • Good communication skills, both written and verbal.
  • Comfortable handling large amounts of data and numbers.
  • Proficient in using Excel.
  • Ability to manage and coordinate multiple assignments simultaneously in a deadline-driven, fast-paced environment.
  • Strong analytical and quantitative skills, with the ability to identify trends and patterns in data and translate data into decisions.

Preferred Skills: 

  • Experience with Power BI.
  • Knowledge of SQL databases and Access automation.
  • Strong presentation skills.
  • Lean/Six Sigma certification.
  • Background in data science.

About Company:

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

How To Apply?

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  • Fill the details with the information provided.
  • Before submitting the application, cross-check the information you’ve provided.

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