Tech Mahindra is hiring for the position of Customer Support Associate in Hyderabad, India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Tech Mahindra |
| Position | Customer Support Associate |
| Qualifications | Any Graduate |
| Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers/ Experienced |
| Location | Hyderabad, India |
Key Responsibilities:
- Manage customer calls from various countries, including the U.S, UK, Canada, Australia, in an International Process Job, providing product and service support.
- Utilize excellent verbal and written communication skills to interact effectively with customers.
- Demonstrate strong logical reasoning and analytical skills in handling customer inquiries.
- Answer servicing questions and ensure effective communication during customer interactions.
- Possess the ability to engage with customers over calls and provide satisfactory support.
Eligibility Criteria:
- Any graduate is eligible to apply for this position.
- Graduates with qualifications such as B.Com, BBA, BSc, BCA, BE, B.Tech, or BA, particularly freshers, are encouraged to apply.
Preferred skills:
- Proficient in communication skills, encompassing spoken English and IELTS proficiency.
- Strong interpersonal skills, with the ability to engage effectively in public speaking.
- Demonstrated presentation skills and proficiency in written communication.
- Management skills, including the ability to navigate voice and accent nuances.
- Familiarity with GRE requirements and proficiency in the English language.
- Leadership skills that contribute to effective communication and collaboration.
About Company:
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences. We #Rise together to create sustainable businesses that can bring about lasting change in our communities – to create an equal world, to be future ready, and to create value. We are a USD 6.5 billion company with 152,000+ professionals across 90 countries, helping 1297 global customers including Fortune 500 companies. We are focused on leveraging next-generation technologies including 5G, blockchain, metaverse, quantum computing, cybersecurity, artificial intelligence, and more, to enable end-to-end digital transformation for global customers.
How To Apply?
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