Fresh Prints is hiring for Junior Operations Associate | Apply Now!

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Fresh Prints is hiring for the position of Junior Operations Associate in across India. Candidates with Any Graduate/ PG/ MBA are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Company NameFresh Prints
PositionJunior Operations Associate
QualificationsAny Graduate/ PG/ MBA
Batch2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024
ExperienceFreshers (0 – 2 Years)
LocationRemote (Work From Home)

Key Responsibilities:

  • Respond to incoming messages and emails from both direct consumers and travel agents, addressing their inquiries and providing flight options, along with accurate pricing and information tailored to clients’ needs.
  • Ensure meticulous documentation of all airline and departmental records, adhering to specified requirements.
  • Utilize points-based systems to search for flights and adeptly apply various travel hacking techniques.
  • Identify and escalate emerging trends and significant customer issues to leadership and customer success team members.
  • Accurately interpret air travel requirements by consulting a variety of sources.
  • Execute cross-functional and customer success-specific tasks as required.
  • Proactively seek opportunities to craft special moments and deliver surprise-and-delight experiences for customers.
  • Share and amplify customer success stories to contribute to the overall success and reputation of the team.

Eligibility Criteria:

  • 0-2 years of experience in customer experience, customer success, or customer service, preferably within a tech company, SAAS, and/or startup.
  • Exceptional verbal and written communication skills.
  • Customer-centric mindset, prioritizing the creation of better experiences for customers.
  • Ability to establish relationships quickly and collaborate effectively with cross-functional teams, including product and marketing.

Preferred skills:

  • Detail-oriented and well-organized, capable of articulating complex topics clearly.
  • Strong interest and knowledge in the loyalty industry, particularly within travel, airlines, and credit card programs.
  • Flexibility to adapt to the evolving nature of the company and a commitment to personal and professional growth.
  • Access to a quiet, distraction-free workspace with excellent internet connectivity.

About Company:

Fresh Prints is one of the fastest-growing custom apparel brands in the US. We have grown at an incredible pace of 60%+ over the last decade. Our people are a critical factor in helping us achieve this growth.

At Fresh Prints, one of our guiding principles is “Start and End with People”. We take that very seriously. As a Talent Acquisition Associate, you’ll be the “go-to” person for our people and will work closely with them so that they have a wonderful experience at Fresh Prints. 

How To Apply?

  • First, read through all of the job details on this page.
  • Scroll down and press the Click Here button.
  • To be redirected to the official website, click on the apply link.
  • Fill the details with the information provided.
  • Before submitting the application, cross-check the information you’ve provided.

Apply Link (Junior Operations Associate): Click Here

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