HBC is hiring for the position of Trainee/ Intern in Bangalore, India. Candidates with Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
|2019/ 2020/ 2021/ 2022/ 2023/ 2024
Key Responsibilities for Trainee:
- Collaborate closely with the Vendor Manager on the Saks team to address and resolve customer queries.
- Actively participate in team meetings to assess and review the performance of the previous day.
- Contribute to the development and implementation of creative real-time approaches to ensure comprehensive coverage across multiple channels, fostering operational efficiencies.
- Demonstrate a strong vocabulary in email communications with customers, particularly in conveying issue resolutions and following correct procedures based on the specific case type.
- Provide accurate and pertinent information to customers through effective communication.
- Update notes on the case management tool as part of maintaining accurate and detailed records.
Key Responsibilities for Intern:
- Assist in the design, installation, and configuration of Cloud Infrastructure, specifically in AWS and Azure environments.
- Identify, categorize, and respond to events related to Network, Security, and Compute systems.
- Conduct routine maintenance and updates for cloud systems and applications, including activities like patching, backup, and recovery.
- Provide support for and monitor Infrastructure and IT security systems.
- Support and enhance existing Business Applications.
- Participate actively in Incident Management, Problem Management, and Change Management processes.
- Collaborate with team members to contribute to the overall success of project deliverables.
- Stay informed about industry trends, best practices, and developments to remain up-to-date in the field.
- Bachelor’s Degree
- Contributes to the support of Linux and Windows systems.
- Participates in the utilization of IT security monitoring tools and access control measures.
- Possesses a solid understanding of full-stack development.
- Demonstrates a detail-oriented approach and strong analytical and problem-solving abilities.
- Ensures consistency in testing procedures and tracks success criteria.
- Requires proficient hands-on skills in Microsoft Excel.
- Collaborates closely with team members, vendor managers, and delivery partners.
Founded in 1670, HBC is North America’s longest continually operating company and is headquartered in New York and Toronto. HBC is a holding company of investments and businesses that operates at the intersection of technology, retail operations and real estate. It wholly owns Saks Fifth Avenue, the entity that operates Saks Fifth Avenue’s physical locations, O5, the operating company for Saks OFF 5TH stores, and Hudson’s Bay, Canada’s preeminent multi-category retailer.
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