Groww is hiring for Customer Success Executive | Work From Home | Apply Now!

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Groww is hiring for the position of Customer Success Executive in across India. Candidates with B.Com/ BBA/ BBM/ BA/ B.Sc/ MBA/ PGDM are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Company NameGroww 
PositionCustomer Success Executive
QualificationsB.Com/ BBA/ BBM/ BA/ B.Sc/ MBA/ PGDM
BatchAny Batch
ExperienceFreshers & Experienced
LocationAcross India/ Work From Home

Key Responsibilities:

  • Deliver technical support and on-the-spot training to customers utilizing the company’s product, responding to incoming queries.
  • Guarantee customer satisfaction by educating them on the product’s functional capabilities and potential upgrades.
  • Assist in enhancing the product by collecting customer feedback to identify recurring issues, collaborating with the product manager to address them.
  • Uphold high service standards, exceeding expectations to ensure customer satisfaction and retention.

Eligibility Criteria:

  • Completed undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
  • Achieved a minimum of 50% in 10th, 12th, and Graduation.
  • No history of backlogs or gap years during the education period.

Preferred skills:

  • Demonstrated enthusiasm to acquire knowledge about the company’s products and their functionalities.
  • Proficiency in handling a substantial volume of inbound customer queries.
  • Technical acumen and the capacity to comprehend and articulate intricate concepts in a clear and straightforward manner.
  • Empathetic approach towards customers with a strong customer-centric orientation.
  • Proficiency in additional regional languages is beneficial, particularly if the company operates within the country.

About Company:

Groww is Indiaʼs fastest growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is, backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Capital, and Y Combinator. 

How To Apply?

  • First, read through all of the job details on this page.
  • Scroll down and press the Click Here button.
  • To be redirected to the official website, click on the apply link.
  • Fill the details with the information provided.
  • Before submitting the application, cross-check the information you’ve provided.

Apply Link: Click Here

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