Frontier Airlines is hiring for the position of Junior Operations Associate in across India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
Company Name | Frontier Airlines |
Position | Junior Operations Associate |
Qualifications | Any Graduate |
Batch | Any Batch |
Experience | Freshers (0 – 2 Years) |
Location | Remote (Work From Home) |
Key Responsibilities:
- Respond to incoming emails and messages from direct customers and travel agencies, offer trip options, and provide correct pricing and information to meet customers’ demands.
- Make sure all airline and departmental documentation is properly documented and distributed as needed.
- Find flights using points, and learn and use different travel hacking methods.
- Alert leadership and the customer success team to critical consumer complaints and trends.
- Utilise a number of sources to accurately evaluate air demand.
- Complete tasks that are cross-functional and geared towards client success.
- Look for opportunities to surprise and delight customers with memorable moments.
- Tell and promote client success stories.
Eligibility Criteria:
- 0 – 2 years of experience working for a tech company, SAAS, or startup in customer experience, customer success, or customer service.
- Excellent communication skills both in writing and speaking.
- Customer-centric means that you put improving customer experiences first.
Preferred skills:
- Being able to swiftly establish relationships and collaborate effectively across functional lines with product and marketing teams and others.
- Able to clearly and concisely explain complex subjects. Detail-oriented and well-organized.
- Strong passion for and expertise in the loyalty sector, particularly in relation to travel, airlines, and credit card programmes.
- Flexibility is a must because we’re constantly expanding and growing, and we want people to do the same.
- Access to a peaceful, noise-free work environment with top-notch internet connectivity.
About Company:
Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.