HDFC Bank is hiring for the position of Video KYC Officer in across India. Candidates with Any Graduate/ Post Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | HDFC Bank |
| Position | Video KYC Officer |
| Qualifications | Any Graduate/ Post Graduate |
| Batch | Any Batch |
| Experience | 0 – 3 (Years) |
| Location | Across India |
Key Responsibilities:
- Customer identification via video Utilise video calls to carry out the customer identification process. using video conferences to conduct due diligence checks and verify KYC documentation When completing obligations, one must be reliable, dependable, accurate, and credible. The requests must be time-bound and must be completed within the allotted time frames.
- Interaction Level Complete and precise call contacts recording It’s important to make sure defect rates stay below acceptable thresholds.
- Consumer Assistance must display the greatest levels of client service To guarantee that customers feel at ease during our verification procedure Observe the Banks grooming guidelines.
- Business Value Enhancements Through meaningful dialogues, promoting Digital Banking services and pertinent cross-selling of goods will result in better customer service. Creating client profiles to help with the proper cross-servicing of bank products.
- Auditing and Service Excellence As required by Audit and Senior Management, make sure all established systems and procedures are followed. Make sure that KYC requests are processed and sent in a timely manner. respect for established procedures for recording consumer encounters.
Eligibility Criteria:
- Any Graduate/ Post Graduate
Preferred skills:
- Knowledge of banking regulations, including anti-money-laundering planning and organising abilities
- Interpersonal Competence
- Exceptional written and verbal communication abilities being able to write summaries
- interacting with customers in person
- mastery of the Microsoft Office package
About Company:
HDFC Bank is one of India’s premier banks providing a wide range of financial products and services to over 43 million customers. Promoted by Housing Development Finance Corporation (HDFC), India’s leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a “World-class Indian Bank”. With a single-minded focus on product leadership, customer focus and operational excellence, the bank has accomplished this, emerging as a leading player in all its business segments.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
